
The Brother printer status is Offline or not connected to the desktop windows 7.8,10 or mac. Offline errors in printers rise on the day to day activities. It is very easy to fix offline problems if you know the technical steps.
First, find the reason behind the printer goes offline. Second, find the relevant technical steps to follow the guide. Hence, how do I stop my brother printer from going offline can be fixed through the printer technical guide are given below:
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- If your Brother printer screen or LCD is blank, then the printer may not be powered on. Check the printer to see if it wakes from sleep mode.
- If it does not, then make sure that it is plugged into a working socket and the power switches are turned ON.
- NOTE: If you are not able to power on the printer, then this solution does not apply. Troubleshoot this device problem first.
- If the LCD shows an error, troubleshoot the error to clear the problem indicated.
- If you are using a USB cable, make sure that the cable is connected to both the printer and the device.
- Try connecting it directly to the device and not through a hub.
- If you are using an Ethernet cable, make sure that the cable is connected to both the printer and the router/access point.
- Print the web configuration page to check the IP address.
- If you are using a wireless connection, print the network configuration page to check the IP address.
How to fix my Brother printer offline windows 10?
By Following technical steps change brother printer offline to online in windows.STEP C (Windows): Make sure your Brother printer is set as the default printer. Open the printer’s folder and make sure that there is a checkmark on your Brother printer’s icon:
Steps to fix Brother printer offline windows 8 or later
- Open the Control Panel.
- Click on the Hardware and Sound.
- Now, Click Devices and Printers.
Steps to fix Brother printer offline windows 7
- Click Start > Devices and Printers.
- If the checkmark is not on your Brother printer, right-click the icon for your Brother printer and select Set as default printer.
STEP D (Windows): Remove all the print jobs from the Devices and Printers window
For Windows 7 or later
- Right-click the icon for your Brother printer > See what’s printing > Printer > Cancel All Documents.
Note: If Cancel All the Documents is greyed out like below, click Open as Administrator. Enter the password for an admin and then click Yes.
STEP E (Windows): Verify the printer status in the Devices and Printers window
- If the printer status is Offline
For Windows 7 or later
- Right-click the icon for your Brother printer> See what’s printing > Printer > Use Printer Offline (remove the checkmark).
- If the Use Printer Offline greyed out, then click Open as Administrator. Enter the administrator password, and then click Yes.
Why is my brother printer not connected in Windows 7?
- Now, right-click on the printer icon for your Brother printer.
- Next, see what’s printer printing > Printer > Pause Printing (uncheck the checkbox).
- If the printer pause printing is greyed out, then click to open as administrator.
- Enter the brother’s username and password and click Yes.
If your Brother printer model icon is listed in the “Devices and Printers” then must follow:
First Connect the Brother printer with another USB port on your computer.
- Installed printer driver as per windows or operating system compatibility.
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When Brother printer driver copies do not work or driver not working correctly. Then, to print, click on a printer driver that maybe is working.
How to check brother printer drivers is working or not, do the following:
- First, turn the Brother printer ON. If any other printer is connected, only turn the Brother printer model ON that you want to use.
- Click to open the printer’s folder:
- Use the method for (Windows 8 or Windows 10)
- Click on the start button and Open the Control Panel.
- Click Hardware and Sound menu.
- Then click Devices and Printers.
- Method for (Windows 7)
- Click Start > Devices and Printers.
- Hover the cursor over the printer icon until the printer status pop-up arrives.
- If the status is Active, it means the printer driver is working correctly. Select this printer driver when printing.
Steps to change the printer’s name, follow these below mentioned points:
For Windows 7 or later
- Right-click the printer icon.
- Click to Printer Properties.
- Change the printer name in the Printer Properties window, and then click OK.
- If you always want to print using this printer, right-click the icon of the printer and select Set it as default printer. The checkmark will appear on the printer’s icon and when you next print, this printer driver will be chosen automatically.
How to get a brother printer online mac?
STEP C (macOS): Make sure you are using the correct Printer Driver for the Brother printer.
- Select the Apple Menu > click the System Preferences > then click Print & Scan or Printers & Scanners.
- Select the Brother printer in the Printers section.
- Verify which printer driver is used.
If the Air-Print printer driver is selected, add the CUPS printer driver to your Mac as which is mentioned below.
If you see the CUPS printer driver, the CUPS printer driver is installed correctly.
- Select the Quit System Preferences from the Apple Menu.
- Select the Apple Menu> click System Preferences.
- Now, click Print & Scan or Printers & Scanners.
- Click on the “+” button.
- Click on the dialogue box and select the printer Default icon.
- Select your printer model from the drop-down list.
- Make sure that the correct printer model “XXXXXXX + CUPS” is chosen in the Use list. (Where XXXXXXX is your model name.)
- Click on the Add button.
- The printer is now available in the Printers section.
- Select the Quit System Preferences from the Apple Menu.